TERMS & CONDITIONS
ORDER & PAYMENT
1. If you are ordering an electronic publication or article, you must indicate a shipping method and destination for the transaction to proceed. Rest assured that there will be no shipping fee charged at checkout.
2. Titles (in print or electronic) may be purchased online through your Paypal account or if you don't have one, by using any major credit card. If you use the latter, you will be directed to a secure Paypal gateway to protect the transaction and customer data.
3. After you have completed your online purchase, a receipt will be sent to your email account.
1.Orders for electronic publications will be delivered to your email address within 24 hours of receipt of payment.
3.Orders for print publications will be dispatched within 48 hours of receipt of payment. PSSC will email the customer to confirm that the ordered item has been shipped and indicate the estimated schedule of arrival.
4.PSSC does its best to keep the catalogue in stock and ready to ship. However, in instances when the ordered item is out-of-stock, PSSC will notify the customer through email and indicate if and when the item will become available. The customer has the option to cancel the order and obtain a refund.
Within the Philippines
1.PSSC uses registered mail for items ordered through regular delivery. Items normally arrive within 14 business days of postage.
2.For express delivery/ rush orders, PSSC uses a courier service (e.g. LBC, JRS). Items normally arrive within 2-3 business days of postage.
1.PSSC uses surface/air parcel post for items ordered through regular delivery. Items normally arrive in the country of destination within 30-60 days of postage.
We accept orders for regular delivery from customers located in the following areas: Australia, Austria, Bahrain, Bangladesh, Belgium, Brazil, Brunei, Bulgaria, Canada, China, Cambodia, Colombia, Cyprus, Denmark, Egypt, Finland, France, Germany, Great Britain, Greece, Hongkong, India, Indonesia, Iran, Ireland, Israel, Italy, Japan, South Korea, Kuwait, Laos, Lebanon, Macau, Malaysia, Maldives, Morocco, Myanmar, Nepal, Netherlands, New Zealand, Nigeria, Norway, Oman, Pakistan, Papua New Guinea, Qatar, Saudi Arabia, Singapore, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, United States of America, United Arab Emirates, Vietnam, Yemen. If you are located outside of these areas, please use the express delivery route.
2.Express delivery/ rush orders are sent via a courier service (e.g. FedEx, DHL). Items normally arrive within 2-3 business days of postage.
RETURN & CANCELLATION OF ORDER
1.You may cancel an order and get a refund only if the ordered item is out-of-stock, or has not been sent or dispatched.
2.PSSC will also replace the item or give you a refund if you can prove that damage to or loss of the item is due to negligence of the postal/courier service.
3. Orders for electronic publications cannot be cancelled or refunded. All e-book/article sales are final.
For queries regarding the status of orders, policies, and other concerns, please email us at firstname.lastname@example.org or send fax thru (632) 92441-78.